Refund policy

Return window

Within 14 days of receiving your order.

How to start a return 

Email customerservice@rudyprojectph.com, stating your order number and the reason for the return. You will be informed of the procedure to follow.

Return costs

Shipping and return costs are the customer’s responsibility. Rudy Project strongly believes in sustainability and aims to reduce environmental pollution through conscious consumption.
Contact us if you have any questions about choosing the products you are interested in purchasing—we will be happy to support you.

Refund

Processed within a maximum of 5 business days from receipt of the returned product. The time it takes to appear on your statement depends on your credit card provider’s processing times.